Opening Hours

Monday – Friday: 08:30 – 18:00

Doors & phonelines close between 13:00 and 14:00 for lunch

Weekends: Walk-in for urgent appointments between 09:00 -18:00 at Crescent Providence Surgery, in Boscombe.

Bank Holidays: Closed

Digital Champions Service

We have recently launched our Digital Champion service across all our GP practices. We now offer 1-1 sessions to help you become more confident using IT equipment and connecting online. We will support you to enjoy all the benefits that the digital world can bring. You can get help with: Registering for online services e.g. […] More. . .

NHS Diabetes Prevention Programme

The Diabetes Prevention Programme is provided by Living Well Taking Control in Dorset. This is a group-based, face-to-face programme, that will be delivered in your area from 1st August 2022. These sessions will take place in your Local Community, local to your home address or GP surgery. Services available: Face-to-Face – a group based, face-to-face programme. […] More. . .

Travel Vaccinations

It is advised to make an appointment at least 6 weeks before your departure date if possible. We require a minimum of 6 weeks’ notice in order to provide a full service and to complete courses of some vaccinations. Please visit the NHS travel vaccinations website for more information: Please check current travel advice on NHS fit […] More. . .

Non NHS Services

Shine Cancer Support

Offering cancer support for anyone in their 20’s, 30’s & 40’s.  Email:


Samaritans of Bournemouth & District

The Samaritans give people ways to cope and the skills to be there for others. And we encourage, promote and celebrate those moments of connection between people that can save lives. They offer listening and support to people and communities in times of need.

In prisons, schools, hospitals and on the rail network, Samaritans are working with people who are going through a difficult time and training others to do the same.

Every life lost to suicide is a tragedy, and Samaritans’ vision is that fewer people die by suicide. That’s why they work tirelessly to reach more people and make suicide prevention a priority. Telephone: 0330 094 5717 116 123 free from any phone


Up in BCP

UP in BCP Services support young people aged 12-19 (up to 25 if they have SEN/disability) in Bournemouth Christchurch and Poole.

UP in BCP has three Youth Access points for face-to-face delivery. Telephone: 07880480602



LGBT HERO is the national health and wellbeing supporting over 100,000 LGBTQ+ people a month by providing trusted information, advice and various types of support including one-to-one, group and peer-support.   


Domestic Abuse

24 hour National Domestic Abuse Helpline – 0808 2000 247

Dorset County – You First – 0800 032 5204 (24 hours)

Bournemouth, Christchurch and Poole Outreach – 01202 710777 (24 hours)

Women’s Aid – email – Online chat room – 10am – 12pm Monday to Friday

Respect Helpline – 0808 802 4040 – For anyone worried that they may be harming someone else.

Galop – 0800 999 5428 – Domestic violence advice for lesbian, gay, bisexual and transgender

Dorset Police – In an emergency call 999  In a non-emergency email or call 101

For additional help and advice go to



Domestic Abuse Community Support Service. Telephone: 01202 547755


Relate – The Relationship People

Relate offers a range of services to help with all types of relationships and through all stages of life. These include help with children, same sex relationships, family life and parenting, separation and divorce and for older people. Telephone: 01202 311231 Email:


Sexual Trauma And Recovery Service (STARS)

Counselling service specifically for children and young people who has experienced any  form of sexual violence.  Telephone: 01202 308851 Email:



Provides a range of talking therapies for people experiencing problems with depression, anxiety or stress.

Bournemouth & Christchurch: 0300 790 0542   Poole, Purbeck & East Dorset: 0300 123 1120


Dorset Mind

They educate and challenge mental health stigma and inequality, and promotes recovery by empowering individuals to develop resilience. Their support groupscounselling and accredited befriending service help people regain social skills.


Dorset Mind Your Head (DMYH)

Dorset Mind Your Head is a Dorset-wide programme aimed to help young people of Dorset to be as mentally healthy as possible. Telephone: 01202-315329 ext: 2 Email:


The Retreat

The Retreat aims to provide you with a safe and welcoming environment where you can discuss your problems and work towards solutions.

Staffed by both mental health professionals and peer specialists (people who have their own lived experience of mental health issues), The Retreat offers out-of-hours support and advice on self-management. Telephone: 0300 123 5440


The Armed Forces Charity (SSAFA)

Supports serving, veterans and their families. They provide welfare advice and support, tailored support services and health & social care services. Telephone: 0800 731 4880


SPRING – Supporting parents and relatives through baby loss

They provide emotional and practical support at the point of loss; professional counselling; open support meetings for parents and relatives; and ways to remember our babies. We are also here to support bereaved parents through subsequent pregnancies.

Our support is available to bereaved parents and relatives living in Poole, Bournemouth and surrounding areas. Telephone: 01202 448084


Dorset Open Door

Experiencing bereavement is difficult at any time and for some people,  it can be additionally traumatic during the COVID-19 pandemic.

If you have been bereaved by suicide, the grieving process can be even more complicated, distressing, uncertain and confusing.

Dorset Open Door, acknowledges that everyone has a different experience of bereavement. The team will listen to you and in the context of your personal experience, circumstance, strengths and resources help you to navigate support and advice that is right for you.

For more information:

You can contact Dorset Open Door by calling 01305 361 361 or emailing



For some people, the summer period can also be a challenging one: increased feelings of loneliness from being away from friends; a lack of routine leading to increased feelings of anxiety; low mood possibly fuelled by all the Instagram perfect lives being shared on social media which may not reflect our reality; or difficulties maintaining healthy sleep habits due to the longer, lighter evenings.

Telephone: 0203 984 9337 Email:

Chat Cafe Local

Runs chat clubs 6 days p/w across Bournemouth Christchurch Poole and Highcliffe to tackle our social isolation epidemic.

Telephone: 07821921117 Email: